Questions & Answers or F.A.Q's
(Frequently Asked Questions)

About Our Stores

What is your return policy?

Goodwill will provide in-store credit for clothing that is returned within 7 days of purchase as long as tags are intact and receipt is provided. All other items are sold as-is.

Who shops at Goodwill?

Anyone who wants to save money and help fund our services may shop at a Goodwill store. People of all incomes and all walks of life shop our stores frequently.

How often does inventory change?

Thousands of items arrive at each of our stores every day. Our brisk turnover of goods means you can shop us regularly and always find something you need!